Privacy Policy

Custom Service Group LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and your choices.

Information We Collect

We may collect the following information when you use our website or contact us:

Name, email address, and phone number (such as when you fill out a contact form)
Basic website usage data through cookies and analytics tools
Any information you choose to provide in messages or service requests

How We Use Your Information

We use your information to:

Respond to your inquiries and provide services
Communicate with you about your requests or appointments
Improve our website and customer experience
Maintain the safety and functionality of our services

Cookies and Analytics

Our website may use cookies or similar tools to understand how visitors use the site. This helps us improve performance and usability. You can adjust your browser settings to manage or disable cookies.

Third-Party Services

We may use trusted third-party services (such as website hosting or analytics providers) to help operate our business. These providers only have access to information needed to perform their functions and are expected to keep it secure.

Data Retention and Security

We keep personal information only as long as needed to provide our services or comply with basic legal requirements. We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.

Your Rights

You may request to:

Access the personal data we have about you
Correct inaccurate information
Request deletion of your data

To make a request, contact us using the information below.

SMS Communications

If you choose to receive text messages from us:

We will not share your mobile phone number with third parties for marketing purposes
Message frequency varies based on your interactions with us
Message and data rates may apply
You may opt out of SMS messages at any time by replying STOP

Questions?

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Custom Service Group LLC

3947 Stow Road

Stow, OH 44224, US

Email: customservicetech@outlook.com

Last updated: May 2026